Front Desk Officer

We are looking for a smart, confident, and friendly Front Desk Officer to be the first point of contact for our consultancy. The ideal candidate should have excellent communication skills, a presentable personality, and the ability to handle both in-person and online inquiries efficiently.

🎯 Key Responsibilities

• Greet and assist walk-in students and visitors in a professional manner
• Handle incoming calls, emails, and social media inquiries
• Provide accurate information about services and guide students accordingly
• Maintain front desk operations and manage appointments
• Support the counseling team with administrative tasks
• Create and present short video presentations/content when required
• Maintain records, documents, and basic reporting

✅ Requirements

• Minimum +2 (12th Grade) completed or Bachelor’s Running
• Fluent in Nepali & English (both spoken and written)
• Basic knowledge of MS Office, Email & Internet usage
• Camera-friendly and confident in front of the camera
• Strong interpersonal and communication skills
• Well-presented, positive attitude, and professional behavior

💼 Preferred Qualities

• Prior experience in customer service or front desk (not mandatory)
• Interest in the education/abroad study sector
• Ability to multitask and work in a team